Hello Reader, Here's what we've been talking about with clients this week: 1. What Makes a Modern UI/UX Design Stand Out in 2025? Source: Medium/@design.sphere Modern UI/UX design in 2025 prioritizes accessibility, AI-powered personalization, and sustainable practices to create meaningful digital experiences that serve diverse communities while respecting planetary resources. • Inclusive-first design: Leading brands now embed accessibility from conception, ensuring digital experiences empower...
30 days ago • 1 min read
Hello Reader, Here's what we're talking about with clients this week: 1: From UX to HX: Designing Human Experiences, Not Just User Flows Source: dev.to (DCT Technology) The design world is evolving beyond user flows and wireframes to embrace Human Experience (HX) design, which prioritizes emotions, trust, and meaningful connections over mere functionality and efficiency. • HX goes deeper than UX by focusing on how designs make people feel, building trust and empathy rather than just...
about 1 month ago • 1 min read
Hello Reader, Here's what I've been talking about with clients this week: 1. Midlife career crisis? Don’t quit in rage: Career coach reveals how to pivot smartly and reclaim your passion Source: Economic Times Career coach Ashley Jablow guides professionals through midlife career transitions with a strategic approach that prioritizes self-discovery, practical constraints, and incremental experimentation over impulsive decisions. Key Takeaways: • Pause before pivoting: Rather than...
about 1 month ago • 3 min read
Hello Reader, Here's what I've been talking about with clients this week... 1. When Is a Pay Cut Worth It? Source: Idealist New research from Idealist explores when professionals should consider accepting lower-paying positions, challenging the assumption that career progression always means salary increases. The guide emphasizes aligning career moves with personal values and long-term goals. Key Takeaways: • Values-driven decisions create sustainable careers: Identifying your ideal work...
about 1 month ago • 2 min read
Hello Reader, Here's what we're talking about with clients this week... 1. 5 Support Page Redesigns That Transformed Help Desk UX Source: LogRocket Leading SaaS companies have transformed their help centers from afterthoughts into strategic assets that boost retention and reduce support costs. These five case studies reveal how thoughtful UX redesigns turn frustrating support experiences into seamless self-service solutions. • Unified experiences win: Dropbox, Litmus, and Spotify consolidated...
about 1 month ago • 1 min read
Hello Reader, Here's what I'm talking about with clients this week... 1: ChatGPT and Google Gemini Can’t Replace You. But They’re Great Coworkers. Source: Vox Microsoft and Google are racing to embed AI assistants into workplace tools, transforming how millions handle spreadsheets, emails, and presentations. While these AI coworkers excel at routine tasks, they amplify human creativity rather than replace it. Key Takeaways: • AI handles the mundane brilliantly: From Excel formulas to email...
about 2 months ago • 2 min read
Hello Reader, Here's what we're talking about with clients this week... 1: Our robo advisor: A lesson in skipping UX research Source: LogRocket A fintech team learned a costly lesson after spending four months building a robo-advisor feature that flopped, achieving less than 3% user adoption. The failure stemmed from assumption-driven development rather than understanding actual user needs and behaviors. • Research beats assumptions: The robo-advisor was built on stakeholder hunches and...
about 2 months ago • 1 min read
Hello Reader, Here's what we're talking about this week with our clients and UX Helpdesk members... 1. Designing for Instant Gratification: Mobile UX and the Rise of Hyper-Responsive Ordering Source: TechBullion Mobile commerce platforms are revolutionizing delivery expectations through hyper-responsive design and smart backend infrastructure, meeting modern consumers’ demand for instant gratification with seamless ordering experiences that prioritize speed and simplicity. Key Takeaways: •...
about 2 months ago • 1 min read
Hello Reader, Here's a few of the stories I've been talking about with clients this week... 1. Second Acts: Midlife Dreamers Reinvent Napa's Downtown with Grit and Music Source: Bohemian Napa's downtown revival springs from an unexpected source: women over 50 launching bold new ventures. These midlife entrepreneurs are transforming the SoFi District through music venues, retail shops, and community-building initiatives. Key Takeaways: • Experience drives innovation: Former executives from...
about 2 months ago • 1 min read