Hey
Reader —
I didn't have a ton of free time over the past few weeks, otherwise I would have watched way more Gold Zone coverage of the Winter Games. I am getting over the fact that I won't have curling on in the background between meetings. But I did watch a figure skater's comeback story last week.
It got me thinking about how we talk about pressure in creative and professional work. We treat it like an external force—something that happens to us. But the people I admire most seem to have a different relationship with it. They don't eliminate pressure. They decide what it means. That's a skill worth studying, whether you're landing a triple axel or launching a website.
3 Things I'm Thinking About
One Thing I Learned This Week
Increasing body copy size by 20% changes everything. Our dev team bumped the font size on a client's site this week—a small CSS change that took maybe five minutes. The client didn't ask for it. But the moment the pages rendered at the new size, the whole site felt more confident. More trustworthy. Readability isn't a design detail. It's a signal that you respect the person reading.
Links That Made Me Stop Scrolling
On the Podcast
Marginally Better S01E05: Small Is the New Smart
Why simplicity wins in customer experience—and why small businesses have advantages over big companies when they stop trying to act like big companies. This one's been on my mind a lot.
New on My Blog
Steven Pressfield's The War of Art names the thing that stops most creative people from doing their work: Resistance. Not time. Not talent. Not resources. Just the internal force that shows up every time you sit down to make something that matters. I revisited it recently and it still hits.
Read more →What I'm Focused on Right Now
I'm leading a major enterprise migration, guiding a dual-website project through development, and podcasting about customer experience on Marginally Better. If you're working through a complex digital challenge—or just want to think out loud with someone who's been in the weeds—I've got a few strategy session spots open.
See What I'm Up To